Privacy Policy

1. Introduction

NDT Australia ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our non-destructive testing and inspection services.

2. Information We Collect

We may collect personal information you provide directly, such as your name, phone number, email address, company details, and site location, when you request an inspection, contact us, or use our website's forms. We may also collect technical information such as browser type and pages visited to help us improve our website.

3. How We Use Your Information

• To respond to inspection requests and enquiries
• To schedule and deliver testing, inspection, and reporting services
• To issue compliance documentation and engineering reports
• To communicate with you about your account or service history
• To comply with legal, regulatory, and safety obligations

4. Disclosure of Information

We do not sell your personal information. We may share information with subcontracted certified inspectors, regulatory bodies where required by law (e.g. AS2550 compliance reporting), and trusted service providers who assist us in operating our business, subject to confidentiality obligations.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorised access, alteration, or disclosure. Engineering reports and inspection records are retained securely for the periods required by applicable standards and regulations.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to our legal record-keeping obligations for compliance documentation.

7. Contact Us

For any questions about this Privacy Policy, contact us on 0416 689 689 or via our contact form.